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Daily Record
Daily Record
National
Gemma Ryder

British Airways passengers stuck in long Edinburgh check-in queues due to 'staff absences'

British Airways Edinburgh Edinburgh Airport

British Airways customers at Edinburgh Airport have hit out at the airline after being stuck in huge queues at check-in. Passengers are seen standing in long queues just to drop off bags with reports that just two members of staff were on hand to help.

One fed-up customer said they had been waiting in the queue for an hour and 40 mins and another has been stuck for over an hour despite paying for priority. There have also been delays to flights and boarding is also being affected.

Erin Robison said: "Priority line over 1 hour at Edinburgh Airport. Absolutely cluster, boarding was even worse. Do not bother purchasing first EVER with British Airways."

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