Bristol Water customers are being offered money off their bill or the chance to opt into a share scheme amid the cost-of-living crisis. The initiative - called WaterShare+ - is being run by the utility firm’s parent company, Pennon Group, which bought Bristol Water in 2021 for £814m.
The scheme was first launched in 2020 but is now being extended to some 500,000 eligible households in Bristol. Pennon said the initiative would see it sharing a whopping £20m with its customers, who also include South West Water and Bournemouth Water. It also claims it will give customers an opportunity to have a greater say in how the business is run. But how does it work?
According to the utility giant, customers can choose to have money off their bill up to the value of £13 or become shareholders in Pennon. The bill credit will be applied automatically unless the household opts to take up the shares instead.