Bristol Rovers accept that not all turnstiles at the Mem were ready to process certain season tickets during last weekend’s League One opener against Forest Green Rovers, which led to a number of fans forced to queue for an excessive time before gaining access to the ground.
Rovers’ first game of the new campaign didn’t get off to a good start on or off the pitch, as large queues formed outside the ticket office at the Mem prior to kick-off and supporters complaining of long and unnecessary waiting times, in terms of getting into the ground and at food and drink outlets.
Some of the electronic turnstiles at the Mem didn’t recognise the QR codes as sent to season ticket holders prior to the game, forcing fans to head to the ticket office to obtain a paper copy, while the bottleneck of supporters arriving meant some stewards were forced to effectively let people in without adequate checks.
