Passengers on two delayed flights into Bristol Airport in the early hours of this morning have described ‘foul’ scenes as hundreds of people waited up to three hours for their bags to be moved from the plane to the airport terminal.
Bristol Airport has apologised to passengers for the issues, which saw parents with young children having to let them sleep ‘on the cold floor’ because their buggies and pushchairs weren’t returned to them while they waited. People slept on the stationary conveyor belts while others complained of a lack of information from staff in the early hours.
The issues appear to have affected two TUI flights that were delayed taking off from their holiday destinations - one from Larnaca in Cyprus and the other from the Greek island of Kos. The Larnaca flight was supposed to land at Bristol airport at five to one in the morning this morning, but didn’t touch down until 2.40am, while the flight from Kos was due in at 2.25am but didn’t land until 4.25am.
