Customers of collapsed rent-to-own company BrightHouse will have to continue paying their outstanding loans after the chain's accounts were sold on by the administrator.
Perch Capital, a credit management company, bought more than 100,000 BrightHouse accounts from Grant Thornton last month, including all outstanding BrightHouse loans, and affected customers should have received a letter from BrightHouse explaining payment arrangements with Perch.
It was confirmed earlier this year that customers who believed they were mis-sold high cost loans will not get any money back after the firm's joint administrators said there wasn't enough cash to refund people. Originally, there had been plans to set aside £600,000 for borrowers who felt they had been mis-sold expensive loans by BrightHouse. This means there's no point filing a complaint for mis-selling to either Grant Thornton or to the Financial Ombudsman Service.
