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The Guardian - US
The Guardian - US
Comment
Arwa Mahdawi

Brian Thompson’s death has elicited little sympathy. I don’t need to spell out why

Sign that says Healthcare is a human right.
At the March for Medicare for All, in Washington DC on 24 July 2021. Photograph: Allison Bailey/REX/Shutterstock

Memeing a murderer

If you spotted the person who shot Brian Thompson, would you a) turn them in to the police or b) continue to go merrily about your day?

Judging by the gleeful reaction to the UnitedHealthcare CEO’s murder, 99% of the United States would choose option b. There have been a lot of memes after Thompson was gunned down in what appears to have been a targeted attack in Manhattan. There have been a lot of jokes about pre-existing conditions and denied coverage. There have been a lot of shocking stories about how UnitedHealthcare has ruined people’s lives by denying coverage. What there hasn’t been is very much sympathy for the 50-year-old insurance CEO. In a country that can’t agree on much, an awful lot of people seem to agree with the Clarence Darrow quote: “I’ve never wished a man dead, but I have read some obituaries with great pleasure.”

I don’t need to spell out why Thompson’s death has elicited so little sympathy. It doesn’t matter how great a guy he might have been to his friends and family; he was a top executive at a company that has treated millions of people very poorly. Health insurance in the US is a racket that is more focused on increasing profits than providing care. And UnitedHealthcare is particularly egregious when it comes to getting its customers to pay enormous premiums, then turning around and denying them care when they desperately need it. According to data from ValuePenguin, a consumer research site owned by LendingTree that specializes in insurance, the company dismissed about one in every three claims in 2023. That’s the most of any major insurer: the industry average is 16%.

Denying claims is apparently very profitable. UnitedHealth has a market value of $566bn, and generated nearly $372bn in revenues last year. It’s the fourth-biggest publicly traded US company by sales. Thompson himself got a nice little cut of that: he earned $10.2 million in 2023. He was also very good at selling his stocks at opportune moments: Thompson was one of three UnitedHealth Group executives named in a class-action lawsuit accused of dumping more than $120m of stock while the company was the subject of a federal antitrust investigation.

In short: Thompson was the face of an unfair system that has screwed millions of people over. Nobody knows what the motive behind Thompson’s murder was yet, but the shooter wrote “deny”, “defend” and “depose” on the shell casings left at the scene – which echoes the title of a book about predatory insurance company practices. There has been a lot of speculation (and it is purely speculation) that the shooter may have been someone whose loved one was denied coverage by UnitedHealthcare.

Whatever the motive, many people seem to think Thompson got what he deserved. The glee we’re seeing doesn’t just stem from animosity towards insurance companies, but anger towards an unfair system in which the elite rarely seem to face any consequences for their actions. The banks that caused the 2008 financial crisis got bailed out while regular people lost their homes. The key executives behind the opioid crisis may never see a jail cell, despite the lives they have ruined. Joe Biden gave his son Hunter a pardon. Donald Trump will become the first president convicted of a felony.

To be clear: I am not in any way condoning Thompson’s murder or endorsing vigilantes shooting CEOs on the street. Murdering anyone is quite clearly wrong. But please spare me the pearl-clutching from people (mainly politicians and billionaires) who are shocked by the satisfaction Thompson’s murder has inspired, yet who happily endorse or ignore other forms of violence. It’s quite illuminating to see who is vocally outraged by Thompson’s death yet indifferent to murder on an industrial scale. Representative Ritchie Torres, for example, has tweeted that Thompson’s assassination “is so shocking that it leaves one speechless”. Meanwhile, Torres is working overtime to whitewash the mass murder of Palestinians in Gaza – which Amnesty International has labelled a genocide. Violence is apparently not shocking when it’s against people you consider subhuman rather than wealthy white CEOs. Nor does violence seem quite as shocking to some when it’s baked into an economic system that kills people via greed and neglect rather than with a gun.

Now that the US is finally having a nationwide conversation about how much people hate health insurance companies, the big question is this: will anything change? There has been one bit of positive news: Anthem Blue Cross Blue Shield said on Thursday that it would reverse a decision to put a time limit on anesthesia. It’s not clear whether Thompson’s murder had anything to do with this, but negative sentiment towards insurers likely did factor in.

Still, I wouldn’t get too optimistic about imminent systematic change. Rather than making their business models more humane, it’s likely that health insurance companies will simply invest more money in private security. Indeed, it seems that security companies are already seeing an uptick in business. This is the world we live in, I guess. One man’s murder is another man’s business opportunity.

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