A GP practice in NHS Ayrshire and Arran has successfully defended claims they gave a woman ‘false reassurance’ over a lump on her breast which turned out to be cancerous.
The Scottish Public Services Ombudsman (SPSO) concluded that the patient was given “appropriate examinations” and an “appropriate referral” to hospital following an investigation into the case.
Details of the case were released this week by the organisation, which is the scrutiny body for final stage complaints made about the National Health Service in Scotland.
