The boss of Manchester Airport has quit amid a growing backlash over long passenger queues, staff shortages and calls from city leaders for management to 'get a grip' of the growing crisis.
Manchester Airports Group (MAG), which owns Manchester, Stansted and East Midlands airports has confirmed this afternoon that Karen Smart has decided to leave the business after eight years.
Karen, who took on the Managing Director role at the start of the pandemic, has navigated the hub through the impacts of Covid-19, and has also led the start of its controversial recovery.
