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Nottingham Post
Nottingham Post
World
Laycie Beck

Bramcote mum furious over £25 Deliveroo charge for order she didn't receive

A Nottingham mum is furious with Deliveroo after being charged for an order she did not receive. Mum Yemi Edwards made a Deliveroo order from Sainsbury's in Wollaton whilst on the school run but discovered the app selected her old home address in Beeston rather than her current home in Bramcote.

She believes the mix up happened as she was between the two properties when she ordered the sandwiches, snacks for the kids and some drinks. Yemi explained: "I think because I ordered it near where I used to live it picked it up, and they were both named Home.

"As it was coming I got a text to say get ready for your order, I looked at it to see how far away there were and I thought wait... I recognise the road, but that's not right. So I looked at the home and it had switched back to where I was now, but it was being sent to my old home.

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