A six-year-old boy was left crying after he boarded a Ryanair plane to find a stranger sitting in his seat after the airline double booked it. Ryan Bandli's family had specially booked the window seat as it helps the youngster stay calm during the fight.
But when they told the woman she was in his seat she refused to move, showing them an identical seat reservation. And despite pleas for her to change her mind, the woman refused to switch seats leaving flight attendants having to find an alternative seat for the youngster.
The airline has insisted the seat was not double booked. It blamed an IT hitch and says it has now refunded the reservation fee, reports the Mirror.