A mum has had to tell her 10-year-old son that he cannot join his school friends on a much-anticipated skiing trip because of repeated passport delays. Mum Kirsty Morgan applied to have her son's child passport renewed a month before the planned trip to Italian ski resort Bormio, but claims repeated delays meant it did not arrive in time.
The 39-year-old from Anfield, Liverpool, said her son Reuben Murphy, who is starting secondary school later this year, was left "screaming and sobbing" from not being able to join his school friends on the trip, reports The Liverpool Echo.
Kirsty said: "I had to tell an excited 10-year-old boy who's in his last year of school he's not going skiing with his friends. It was one of the most heart-breaking experiences of my life. He was devastated, screaming and sobbing."