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Bristol Post

National

Heather Pickstock

Border Force chaos at Bristol Airport as electronic passport gates fail

Border Force Bristol Bristol Airport United Kingdom

Passengers returning to Bristol airport have faced long delays on Saturday (May 27) because of problems with electronic passport gates. E-gates at airports across the UK, including Bristol, started experiencing problems on Friday night.

The outage means that passengers are having to wait for manual passport checks. Passengers arriving at Bristol reported it taking an hour from disembarking to clear border control.

One traveller said: “It took us an hour from disembarking to clear border control. Announcement kept apologising for the short delay which led to increasing groans and did not help passengers who remained calm.”

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