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Edinburgh Live
Edinburgh Live
National
Kelly-Ann Mills & Sophie Buchan

Boohoo customers fume as online retailer introduces £1.99 return fee 'per parcel'

Many people have turned to online shopping due to more variety online compared to in-store. And due to the pandemic, many others did the same due to non-essential shops closing.

Retailers Boohoo were one of the many online shops that saw an influx of people ordering clothing and beauty essentials online during lockdown. And thanks to their free returns and next day delivery options, it wasn't a surprise many people went this route.

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