The oldest continuously operating bank in the U.S. is getting an upgrade. On Thursday at an internal town hall, BNY CEO Robin Vince unveiled the next-generation version of Eliza, its AI platform that allows employees to create bespoke agents and carry out tasks such as accelerated check processing built on reams of company data.
“We think of AI as generating capacity for us,” Vince said at the town hall. According to a BNY spokesperson, 98% of the company’s employees are trained on generative AI, with the majority using Eliza daily.
