A blind Leeds student feels 'not taken seriously' by the NHS as a watchdog said services were 'failing to communicate properly' with many disabled people.
Connor Scott-Gardener, 28, said he is often sent letters from NHS services he cannot read despite having raised multiple times he needs communication via an online format and in Braille.
Healthwatch England has said the communication failures range from blind people being given paper forms to fill in to deaf people being told to book appointments over the phone.
