A hotel has given a no-nonsense reply to a guest after they complained about the cleanliness of their room and suggested that a four-course gala meal was instead a three-course dinner and a round of tea and coffee.
The Royal Boston Hotel is listed as one of the best hotels in Blackpool on consumer website TripAdvisor, where it sits as one of the top 30 hotels with hundreds of five star reviews complementing the rooms, food and staff.
The hotel has an overall TripAdvisor rating of 4.5 stars - with more than 1,000 'excellent' and' very good' reviews - where guests have heralded it for being ‘great value for money’ and having ‘reasonable drinks and entertainment’.