Bindi Irwin has faced harsh criticism over her response to American farm owner's plea for help after fears her Emu had bird flu.
The daughter of the late Steve Irwin was approached by Florida farm's Eco Sister, Taylor Blake, for help but despite her polite response it failed to hit the mark as fans branded 'pathetic' and 'useless' on social media.
Approaching the Animal Hospital owner on Twitter, Taylor penned: "I have been a fan of your family for as long as I can remember, I am reaching out to you in total desperation right now.