The saying goes “If you want to keep your customers happy, start by keeping your employees happy”. That is what Bristol-based entrepreneur Paul O’Brien is doing. Mr O’Brien is the founder Paul O’Brien Roofing, and Solar Installations, in addition to managing a number of properties across the city.
Paul O’Brien Roofing carries out all kinds of domestic and commercial roofing work from new builds to restoration of small works and large contracts. The firm is known for specialising in tiling, slating and lead work for heritage of listed builds and churches. Recent contracts have included the old entrance to the city of Bristol, St John the Baptist Church as well as extensive flat roofing contracts at Rolls Royce.
With all this work, plus maintaining prosperous relationships with new and existing clients, the 25-person team has a lot to do. Office manager Kate Radford spoke to BusinessLive alongside bookkeeper Stacey Devey and roofing manager Ryan Elliott, about how their boss has given six members of the team a 50% stake in the business.
