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The Guardian - US
The Guardian - US
Technology
Gene Marks

Big business has shown small firms what to do – and what not to do – with AI

A modernist building with skyways with a large metal sculpture and and people outside
The OpenAI offices in San Francisco, California. Photograph: Smith Collection/Gado/Getty Images

One thing I’ve learned about corporate America is that what it succeeds at ultimately trickles down to benefit small businesses. Bleeding-edge technologies such as the internet, mobile transactions and the cloud were first perfected by large organizations – government and corporations – and now they’re available to the masses at a much lower cost and with better reliability.

The good news is that it’s also the same for what they fail at.

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