Internet users should be wary of the misinformation given online through search engines. Cybercriminals resort to replacing customer care numbers of leading firms and banks with fake numbers displayed at the top in the search results, warns Prakasam Superintendent of Police Malika Garg.
Most consumers look up service providers’ customer care numbers on search engines like Google or Bing instead of looking them up on authorised websites. Conmen take advantage of this general tendency and siphon money from unsuspecting customers by introducing themselves as customer care executive over the phone, the SP cautioned after reviewing new cybercrimes in the district on Sunday.