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The Guardian - UK
The Guardian - UK
Politics

Better to be online than on hold for a GP

Woman looking miserable holding a phone to her ear
‘My inner‑city practice responds quickly. It is streets ahead of the old system where I was caller No 26 at 9am.’ Photograph: Alamy

As the sole parent of two disabled children who have lots of medical needs, I have found the new GP online booking system an immense improvement (Letters, 12 December). It is efficient and far less stressful for me. My inner‑city practice responds quickly. It is streets ahead of the old system where I was caller No 26 at 9am.
Anne McLaughlin
Manchester

• Politicians of all stripes have condemned the resident doctors for striking for meaningful progress in getting their pay back to real-terms parity with that prior to the 2008 crash (Officials fear NHS will be hit hard after resident doctors reject latest offer, 15 December). Perhaps those same politicians would like to tell us how their own pay has fared over the same period.
Tony Fletcher
Bryncoch, Neath Port Talbot

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