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The Hindu
The Hindu
National
Darshan Devaiah B.P.

Bengaluru Metro launches ‘special operation programme’ for orderly boarding

BMRCL Bengaluru

Bengaluru:

With the expansion of the Namma Metro, issues relating to disorderly boarding and and passenger behaviour protocols have risen, particularly during peak hours. Acknowledging these, the Bangalore Metro Rail Corporation Ltd. (BMRCL) introduced a ‘special operational programme’ on Tuesday that aims at addressing chaos and enhancing station management.

Commuters have expressed dissatisfaction with the lack of order and inadequate management in queuing, boarding, and deboarding procedures overseen by metro authorities. Additionally, concerns have arisen regarding the adherence to protocols by the deployed home guards at various metro stations.

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