BENGALURU: Former foreign secretary and author Nirupama Rao allegedly had a string of unpleasant experiences on a flight from Bengaluru to Vienna, Austria and even during the return journey as staff members were rude, she was not provided the meal she had booked and the airline misplaced her bag as well.
After the 71-year-old retired diplomat took to social media with her complaint, KLM Royal Dutch Airlines is probing the matter.
