Bengaluru: Contactless services turn inefficient, delay issuance of licences and RCs

BENGALURU : The waiting period for driving licence (DL) and registration certificate (RC) is now getting longer across the state, thanks to technical glitches in the transport department’s contactless services. Sources said there is a delay of over two months now.

N Sandeep, an applicant who used contactless service to renew his DL, said: “I applied for renewal on May 5. I paid Rs 50 as postal charges alone but the card is yet to be dispatched even though the process was completed long ago. Given that I have paid postal charges, why should I visit an RTO again to collect my card? The idea of contactless service is to reduce visits to RTOs. My DL has now expired, making it illegal for me to drive even though I had applied for renewal befo re it expired. ”