Commuters are up in arms over the increasing number of cancellations on app-based services such as Ola and Uber.
More often than not drivers, after accepting a ride, call up the passenger to ask about his or her destination before cancelling. They are unwilling to come to certain destinations and are not ready to pick up passengers in residential areas located away from main roads, said one regular user of Ola and Uber.
Others say drivers often ask if them if they are paying by cash or online before deciding whether to cancel the ride.
