A new federal pilot program aims to use text messaging to send critical service updates about federal benefits to people, according to the Government Services Administration (GSA).
The digital notification service, currently known as notify.gov (formerly known as U.S. Notify), sends text messages about application deadlines, interview reminders, fraud reduction and other critical service updates to those who opt-in for the service, according to the GSA, which manages basic functions of other federal agencies. Notify.gov is designed to help state and local agencies that administer federal programs simplify processes for customers, increase communication and awareness about available programs and lessen the administrative burden, GSA said.
