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Belfast Live
Belfast Live
National
Lauren Harte

Belfast passengers impacted as easyJet cancels 100 flights due to Covid absences

Airline easyJet has cancelled around 100 flights on Monday - including on its Belfast to Gatwick route - amid high levels of staff absence due to Covid.

The ongoing disruption within the airline has left some passengers stranded amid travel chaos at some of the UK's biggest airports, with 62 flights from the UK axed on Monday.

The budget airline claimed it had tried to offset the issue by using standby crew but had to "make some cancellations in advance".

Read more: Belfast passengers impacted as EasyJet cancels more than 200 flights amid airport travel chaos

It comes as demand for airline travel skyrockets ahead of the Easter school holidays.

At Belfast International Airport, Monday night's 20:00 arrival from Gatwick and the subsequent return at 20:30 have both been cancelled as a result.

A spokesperson for Belfast International Airport said on Monday: "Today we have one flight cancellation 20:00 arrival from Gatwick and the subsequent return at 20:30. Those passengers will be accommodated on other flights and will have been contacted directly by the airline."

easyJet claimed the cancellations only made up a small percentage of its Monday schedule of around 1,645 flights.

An easyJet spokesperson, said on Monday: "Unfortunately it has been necessary to make some additional cancellations for today and tomorrow. We are sorry for any inconvenience this may cause."

easyJet is one of Europe's largest airline carriers.

Airports are also struggling with staffing leading to long security and check-in queues.

How to claim an easyJet refund

An easyJet spokesperson confirmed that affected customers have been contacted.

They have the option to either rebook an alternative flight or take a voucher or refund.

The website adds: "If your flight is cancelled, there are several options available to you, which you can request quickly and easily by logging into Manage Bookings here on our website or via our easyJet App:

  • "Switch to another flight for free. You can search easyJet flights and make changes to your booking yourself via Manage Bookings. When making changes online, you can choose from any alternative flights on the same route. If you'd like to change the departure or arrival airport to another one within the same country, please contact our Customer Services Team, who will be happy to help.
  • "Choose a voucher for the full value of your booking. The voucher is valid for 12 months from the date of issue and gives you the flexibility to book travel anywhere on our network when you’re ready to fly. You can request the voucher yourself via Manage Bookings.
  • "Request a refund. You can get a refund for the full value of your booking. Refunds will be paid to the account you made the booking with. We’re processing refund requests within 7 days, and they may take a few extra days to come through to your bank account."

Read more: Campaigner calls for Dublin flight to be reinstated at Derry Airport

Read more: NI travellers warned to expect long delays at Dublin Airport due to staffing shortages

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