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ABC News
ABC News
Business
technology reporter Ariel Bogle

Behind 'miracle' AI is an army of 'ghost workers' — and they're speaking out about Appen

In news headlines, artificial intelligence is sold as miraculous: somehow better at diagnosing than doctors, more effective at design than architects.

In the narratives spun by start-ups and industry behemoths, AI is the mysterious creation of those few with six- to seven-figure salaries and degrees from ivy-covered universities.

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