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The Hindu
The Hindu
National
S. Vijay Kumar

Behave while dealing with petitioners, DGP tells police officers

Tamil Nadu Director-General of Police C. Sylendra Babu has urged police officers to consciously develop a positive attitude while discharging their duties and demonstrate professionalism while dealing with people approaching them with grievances.

In a note to all Superintendents/Deputy Commissioners of Police, Deputy Inspectors-General of Police and Inspectors-General of Police, he expressed concern that there was a “very negative attitude” among some officers who believed that they were the ultimate authority of their units and not accountable to anyone.

“Such officers are upset when a petitioner is accompanied by another person to explain the problem. Sometimes these officers openly express their displeasure to the complainant for approaching a higher authority seeking remedy to their problem, much to the dismay of the aggrieved person,” he said. Mr. Babu said expressing displeasure to an innocent petitioner for meeting a higher authority and passing mean comments or even harassing the complainant could lower the image of the police department in the minds of people. Furthermore, it would not help to serve the ultimate purpose of rendering justice to the victim.

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