A beauty treatment company with a salon in Nottingham has been accused of taking customers' money without providing treatments. The Derby SkinHQ salon, which offers customers laser hair removal and skin treatments, has been badly vandalised and is currently closed.
The company has recently been inundated with negative reviews, with some people alleging a number of its 17 UK branches, including Derby, Stratford and Leeds, have taken customers' money but not delivered the service paid for. On its website, the company says its Nottingham HQ, in the Ropewalk in the city centre, is "temporarily closed". However, SkinHQ's chief executive officer Haroon Danis says the Derby branch is temporarily closed and customers can claim a refund by contacting the business directly, Derbyshire Live reports.
One person, who is from Derby and wants to remain anonymous, claims to have spent £600 on a course of laser hair removal but said when she turned up for her third session the salon was closed. They said: "Subsequently, I have reported the company to Trading Standards but the website is still live and more people could fall victim."
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