A couple's honeymoon plans have been saved after BBC Watchdog persuaded TUI to amend a problem on their flight tickets. Stephanie and Robbie contacted the consumer rights programme – which now airs as part of The One Show – when their attempts to correct a typo allegedly went unanswered by the tour group.
Reporter Nikki Fox explained that the couple are due to get married next Saturday and enjoy their honeymoon in the Maldives. But Stephanie accidentally put her married surname on her flight booking instead of her maiden name, which is on her passport.
Unable to obtain a new passport in time, the couple were facing the prospect of being turned away at the airport. Fox claimed they had found "no luck" when asking TUI for a correction.
