Barclays has announced it will close its Beeston branch later this year after a "sustained fall" in visits. A letter has been sent out to customers announcing the branch in Chilwell Road will shut its doors for the final time on September 9 this year.
The bank has blamed a 5 percent reduction in counter transactions in the two years to March 2020 and says it will work with customers to ensure they are supported after the closure. For Barclays customers in Beeston, the nearest branch will become High Street in Nottingham city centre. They say they do not intend to make anyone redundant as a result of the closure.
A Barclays spokesperson said: “The decision to close a branch is never an easy one. However, customers are increasingly using alternatives to branches to do their banking. As a result, we are seeing a sustained fall in branch visits across the UK.
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“This is reflected at the Beeston (branch) where there has been a 5 percent reduction in counter transactions in the two years to March 2020. In addition, 87 percent of our customers at the branch are also using different ways to bank.
“We will work with our customers and provide alternative options to ensure they can continue to manage their money and receive financial expertise when required. This includes working with the local community to find different, more flexible ways for our colleagues to continue to provide local banking support, such as through pop-up presences.”
The nearest ATM for customers to use in around 10 yards away from the branch. 161 regular customers use this branch exclusively for their banking and do not interact with Barclays in other ways.
Barclays will be offering virtual ‘tea and teach’ sessions for customers and say they will still have an "active presence" in the community despite the closure.
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