A woman who was handed a life ban by Jet2 for screaming in the faces of airline staff has apologised for her "unruly, aggressive and vile behaviour." Catherine Bush said she felt 'ashamed' of herself and wanted to "apologise from the bottom of my heart" for causing distress to airline staff and passengers.
Catherine, from Cleckheaton, West Yorkshire, hit the headlines when shocking footage of her behaviour on the flight from Manchester to Turkey was widely shared. The flight had to be diverted to Vienna so she could be kicked off and she was later given a lifetime ban and a £5,000 fine.
She has since emailed a lengthy apology to Jet2 which she has shared with YorkshireLive to show how sorry she is.
