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The Times of India

Business

PTI

Banks should not ask for verification at branch level if customer does e-KYC: RBI

Reserve Bank Mumbai

MUMBAI: The Reserve Bank on Wednesday said banks should not ask for verifications/updates at the branch level in case a customer has done e-KYC or those who have completed the KYC (know-your-customer) process on C-KYC portal.

Bank customers who've completed their KYC verifications online can do the annual updates as well as changes if any in their personal details online.

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