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The Independent UK
The Independent UK
Business
Vicky Shaw

Banks’ performance in dealing with APP scam victims revealed by regulator

PSR TSB Monzo Payment Systems Regulator Metro Bank Nationwide Starling Barclays Danske Bank Santander
PA Archive

A regulator has revealed the performance of individual banks in tackling authorised push payment (APP) scams and how they treated those who fell victim in 2022.

To help improve transparency for consumers, the Payment Systems Regulator (PSR) collected data from banks on reimbursement to victims.

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