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Fortune

Sheryl Estrada

Bank of America CEO: AI deployed across entire workforce to drive growth and productivity

Bank of America Brian Moynihan Alastair Borthwick

Bank of America CEO Brian Moynihan (Credit: Getty Images)

Good morning. Bank of America CEO Brian Moynihan is more interested in using AI to augment work rather than replace people.

Bank of America (No. 17 on the Fortune 500) held its first investor day in nearly 15 years on Wednesday in Boston, outlining its strategic growth plans—many of which are supported by AI. I attended a media roundtable with Moynihan, who addressed whether advances in AI could affect headcount.

There may be more people dedicated to activities that are augmented by technology to create more growth for the company, said Moynihan, who has served as CEO since 2010.

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