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Fortune

Sheryl Estrada

Bank of America and S&P Global on why AI success starts with governance and data

Bank of America Fortune SP Global

Fortune's Andrew Nusca; Sally Moore, chief client officer and co-head of market intelligence at S&P Global; and Hari Gopalkrishnan, chief technology and information officer for Bank of America at the Fortune AIQ Summit on Oct. 1, 2026 at the New York Stock Exchange. (Credit: Rebecca Greenfield/Fortune)

Good morning. In highly regulated industries, the question is not whether companies can deploy AI. It is whether they can trust it with decisions that affect customers, markets, and the broader economy.

At Fortune’s inaugural AIQ Summit on Thursday, Hari Gopalkrishnan, chief technology and information officer at Bank of America, and Sally Moore, chief client officer and co-head of market intelligence at S&P Global, described AI adoption as a discipline rooted in governance, data, and accuracy—not a race to attach the technology to every workflow. The discussion followed Fortune and ServiceNow’s release this week of the Fortune AIQ 75, an annual ranking of Fortune 500 companies generating measurable impact from AI.

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