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The Independent UK
The Independent UK
Tara Cobham

Bank customer with ‘phobia of Pride flags’ loses case against NatWest

The claimant requested NatWest ‘make reasonable adjustments for his condition’ - (Emily Alexandra/CC0)

A bank customer who claimed he has a “phobia” of materials related to Pride has lost a case against NatWest in which he alleged a display in one of its branches caused him “severe psychological distress”.

Mark Jennings said he saw some material that promoted LGBT+ issues when he went to his regular branch of the bank in Herne Bay, Kent, on 16 August.

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