A consumer dispute over a badly damaged BMW 5 Series has ended up at the Punjab State Consumer Disputes Redressal Commission, after the insurer rejected the claim and the insured customer approached the consumer courts for relief.
The case concerns Gurlal Singh, a resident of Faridkot district, whose BMW 5 Series met with an accident in January 2022. The vehicle was insured with Bajaj Allianz General Insurance Company for an IDV of Rs 20 lakh.