Baggage handler Swissport has said sorry to Manchester Airport customers over 'frustrating and inconvenient' luggage delays after flights. Passengers have faced long delays waiting for their bags to be placed on carousels in the airport's baggage reclaim halls - leading to many deciding to walk out and collect their cases later from lost property.
The Manchester Evening News has been sent dozens of photographs taken at the airport showing hundreds of items of left luggage, with one pile captured two DAYS after a flight landed.
A spokesperson for the company admitted the capacity of the baggage system was 'being put under enormous pressure' and reported experiencing 'knock-on delays from security queues'. Swissport - which is not the only baggage handler at Manchester Airport - said it had recruited almost 1,000 new members of staff in the UK and Ireland, but pointed to rising cases of Covid-19 and security procedures and training for new starters.
