Passengers arriving at Manchester Airport have complained of baggage delays of over an hour, as an airline said that longer wait times were the result of “staff shortages”.
Tui said that some customers were experiencing “longer-than-usual queue times for baggage” on Monday. Swissport, which handles baggage for a number of airlines including Tui, apologised to passengers for the delays and said that baggage handlers were facing "challenging conditions" during the busy summer travel season.
Claire Thomas, who had flown with Tui, described the situation at the airport as an “absolute farce”. She wrote on Twitter: “No buses to take us from the plane to Terminal 2 and then an hour wait for bags.”
