On Thursday afternoon the ABC managing director, David Anderson, sent out an email announcing a major restructure including an unspecified number of job losses. The note advised the troops to check the intranet for FAQ and email the people and culture help desk with any questions they may have. As there was little detail on who was in and who was out, staff had a lot of questions.
Minutes later the ABC intranet crashed, leaving staff with nowhere to go with questions such as which managers were going to lose their jobs and where they would be moving.
