Customers were trapped inside a B&M store in the West Country as hooded vandals ran riot, a witness has said. A shopper has described the moment a group of teenagers in black hoodies began "smashing up" the outside of the St Austell branch on Tuesday (May 9).
Shoppers first realised something was amiss when a "scared woman's voice" made an announcement on the tannoy calling for managers and staff to attend the front of the store. The 22-year-old witness said staff were "terrified"and feared the gang had a knife.
She said the group of teenagers were previously kicked out of the store for damaging items and shouting abuse at staff and "scaring off" customers. "They were breaking the sign and smashing the windows of the store," she told Cornwall Live.