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PC Gamer
PC Gamer
Nick Evanson

Ayaneo celebrates the Chinese New Year with the launch of a new customer service improvement plan, with US-based repair facilities currently being tested

An Ayaneo Flip DS running a game while sat on a desk.

While we're still a day away from the official start of 2026's Chinese New Year (it's tomorrow, should you be wondering), handheld gaming PC wizard Ayaneo has started its celebrations early with a list of commitments to improving the overall customer experience. One part of this will be especially good news to some buyers because it's adding repair facilities based in the US.

Right now, if you have any warranty repairs needing to be done on your Air 1S, Flip DS, or Kun handheld, the whole caboodle might have to be shipped back to Ayaneo's factory in China. But perhaps not for much longer, as Ayaneo writes that "We are actively advancing our overseas repair capabilities. We have initiated cooperation discussions with multiple third-party repair organizations and have sent test units for validation.

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