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Fortune
Fortune
Sheryl Estrada

AWS pricing team turns 18-tab Excel model into an AI chatbot to evaluate customer deals, CFO says

The AWS logo is displayed on a smartphone screen placed on a reflective surface onto which an illustration of blue printed circuit boards. (Credit: Getty Images)

Good morning. For companies figuring out how to use AI, the conversation is changing from improving existing work to rethinking what the business can do.

I spoke with John Felton, SVP and CFO of Amazon Web Services (AWS), Amazon’s cloud computing and AI platform, about that shift. Felton speaks regularly with AWS customers, including fellow CFOs, and said their AI adoption is still uneven. Many are still early in their broader cloud and IT modernization efforts, a prerequisite for deploying AI at scale.

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