In his second letter to shareholders as CEO, Amazon’s Andy Jassy has offered an insight into what the future looks like for its Amazon Web Services (AWS) arm as the world continues to shift digitally.
Jassy likens the recent economic difficulties to those of the 2008-2009 recession, and the 2001 period that preceded it. Each of those three times, the company has had to re-evaluate its various operations and subdivisions and there has been one consistent throughout: customer relationships.
