People living at an award-winning apartment complex in south Bristol have spoken out about the 'terrible' management and maintenance of the building, left them without heating and hot water for several days. Alice Clark, who has lived at Lakeshore for 10 years, told Bristol Live that the situation got so bad that she and her partner wanted to leave.
After being left for over a week without heating and hot water, Ms Clark says things in her flat improved but added that some residents were without services for longer. She estimates that over the past five years, failures with the heating and hot water have occurred as regularly as twice a month, particularly in the winter and at weekends when demand is highest.
To cope with icy weather earlier this month, she said that her family had to rely on small electric heaters and that her two-year-old daughter slept in a hoodie and coat because her bedroom gets so cold.
