When I worked as a mechanic, you could always tell if someone was going to be a good, long-term customer or someone who sours the interaction right away. How you communicate with the guys who will be working on your car can make a huge difference. Your mechanic relies on clear descriptions and your trust to diagnose issues accurately. But many people wind up sabotaging the process without even realizing it. That said, you want to avoid these five mistakes when you’re talking to guys in the shop.
