Staff at Avanti West Coast have no confidence the under-fire train operator can achieve promised improvements to its services this month, according to a union.
The Rail, Maritime and Transport (RMT) union marked the third anniversary of Avanti taking over the running of services on the West Coast mainline from Virgin Trains by surveying 1,000 of its members at the company. The union said its members condemned the company in 'overwhelming numbers' - and made it clear they have no confidence management can turn things around in December.
The results of the survey come ahead of the introduction of a new national timetable on Sunday - which should see a shake-up in services across Greater Manchester and the north.