Australia’s internet providers are ditching email, to the disgust of older customers

Internet providers getting out of the email game means customers will not be locked into one internet company, the communications consumer action network says. Photograph: Gil-Design/Getty Images/iStockphoto

After 30 years, Simon* is facing the prospect of moving.

“I think we’ve been using their products since we built the house,” he says. “We’ve gone through dial-up and then eventually there was an ADSL connection.”